Trading & Account Terms
Right to refuse to supply
Hykeham Wholesale Limited retain the right to supply or refuse to supply any person, persons or company with goods.
Retention of Title
All goods remain the property of Hykeham Wholesale Limited until payment has been received by the company in full. We also reserve the right to take back the goods in question should the aforementioned terms not be adhered to or if you cease to trade.
Payment Terms
Settlement discount is 10% if the order is over £150 nett. Discount can only be taken if paid with 21 days after the invoice date. If discount is taken after this time then the dealer will be re-invoiced for the balance.
Prices
Prices are subject to change without prior notification. All prices are listed on this website exclusive of VAT for trade customers and inclusive of VAT for the general public.
Charges
Customers will be charged £15 + VAT for any unpaid cheques for each and every occurrence.
Consequential Loss
Hykeham Wholesale Ltd does not take any responsibility for losses or damage which may occur due to the non performance of any of the goods supplied.
Deliveries, Damages & Returns
Deliveries
For all orders delivered by Hykeham Wholesale Ltd delivery will be free of charge provided.
All orders delivered by carrier will be delivered free of charge if the nett value exceeds £100. If this is not exceeded then a surcharge of £9.00 + VAT will be incurred.
Deliveries to addresses within the British Isles but not UK mainland will be surcharged. Call our sales team for a quote.
Damages
It is the dealers responsibility to check that the number of parcels is correct and that they are in satisfactory condition before signing the consignment note. Any problems must be noted on the consignment note. Once the consignment note is signed, goods are accepted as received in good condition and Hykeham Wholesale Ltd cannot accept any claims. To sign the note 'unchecked' is not recognised by the carriers, their insurers or ourselves. Claims for transit damage or short deliveries must also be notified within 6 working days of receiving the goods, responsibility will not be accepted for claims of non delivery or damaged goods after this time.
Returns
Credits will not be given until the goods have been examined and a fault identified by the store manager. There will be a 15% handling charge for any goods returned to Hykeham Wholesale Ltd that are not faulty or that have been sent out incorrectly. Any goods that are returned to Hykeham Wholesale Ltd without the relevant invoicve number will also be charged 15% Credits will only be given on goods returned within one year of purchase.
Online Security & Account Data
Password and User IDs
Your user ID and password, should be maintained as confidential and should not be shared with anyone or distributed or disclosed to third parties. It is your responsibility to notify us if you need to change or discontinue the user ID and password and you may do so by contacting by phone, fax or via email. It is also your responsibility to request such discontinuation immediately upon your knowledge or belief that such user ID and/or password is or may be subject to a breach of confidentiality.
Cookies
You should be aware that non-personal information and data may be automatically collected through the standard operation of our internet servers or through the use of "cookies." Cookies are small text files a Web Site can use to recognize repeat users. We may use cookies to recognize visitors and more quickly provide personalized content or grant you unimpeded access to registered areas of our web site.
Information gathered through cookies also helps us measure use of our site. Cookie data allow us to track usage behaviour and compile data that we use to improve the site and target advertising. This data will be used in aggregate form; no specific users will be tracked. We do not use cookies to uniquely identify you, except where such use helps us to make your visit more efficient. Cookies help you travel through our site efficiently.
Our Security Policy
We are awarded of your privacy concerns and strive to collect only as much data as is required to make your internet and/or product or service use experience as efficient and satisfying as possible, in the most unobtrusive manner as possible. We reserve the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and he policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.